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  • Reference

An Introduction to Human Factors and Patient Safety

This session will explain what is meant by the term Human Factors and describe how Human Factors affect Patient Safety.
  • Reference

Handover; skills to enhancing the PHEM EM interface

Handover of critical care patients carries significant potential risk. Misunderstanding, misinterpretation or omitted information can have significant adverse impact on patient outcome.
  • Reference

Pre-Hospital Communication

This session will cover the principal modalities used in pre-hospital communication.